The most important and defining step is our ability to define the problem and to shift your perspectives about the problem; shift your perspective by going to the edge. In other words, edginess is an essential ingredient for the birth of creativity and innovation. But what is edginess? Edginess is the willingness and ability to discard all previous notions of your understanding about the problem, and going to the edges of the problem. At the edges, writes Uma Gupta, lies the boundaries of the problem and it is near the boundaries that you will find a more accurate description and "feel" for the problem. Edginess is not for the faint-hearted, and edginess is certainly not for those who are afraid.